Hospital policies

Appointments

We offer appointments in five convenient locations: Homestead(Main Office), South Miami at SVRC, Miami Beach, Ocean Reef and Key West, FL

Homestead Office Hours:Monday- Friday : 8am-6pm
Sat and Sunday : CLOSED

South Miami

SVRC

6394 S. Dixie Highway

Miami, Fl 33143

tel: (305) 666-4142

Miami Beach

Miami Beach Animal Wellness and Specialty Center

959 West Ave Suite 12

Miami Beach, Fl 33139

tel: (786) 453-2133

Ocean Reef

Orcat

97 South Harbor Drive

Key Largo, Fl 33037

tel: (305) 367-4701

Key West

All Animal Clinic

5450 Macdonald Ave Suite13

Key West, Fl 33040

tel: (305) 294-5255


Payment

Payment is required at the completion of your pet’s appointment. If your pet is hospitalized for the day, you will be required to make a 50% deposit at the time of admission. For your convenience we offer a variety of payment options: cash, check, CareCredit, Discover, Master Card, Visa and Amex.

Personal Checks
While we accept personal checks, if we have had a check returned for insufficient funds for your account, we will no longer be able to accept personal checks from you. If your check is returned for insufficient funds, you will be charged a fee of $25.

CareCredit
CareCredit works like a credit card but is exclusively for health care services. This card offers no-interest payment terms. You can use your CareCredit card for all your pet’s visits with us. For complete details on CareCredit’s policies, applying for a card or other information please go to http://www.carecredit.com

Pet Insurance
Many owners purchase pet insurance to help them afford veterinary health care. The staff of FVC is pleased to provide you with extra copies of your pet medical records and invoice for submission to your insurance company. Simply discuss the matter with the receptionist at your next appointment.